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The Regulatory Update Report for 2019-20 is now available, reporting on the Housing Registrar’s activities, performance and insights for the 2019-20 Financial Year..

The report also provides a yearly update on priority reform projects, regulatory news and sector updates. This includes reporting on the Housing Registrar’s delivery against the Minister’s Statement of Expectations of 1 January 2018(pdf 132KB) , the Housing Registrar’s 2018‑20 Strategic Plan(pdf 831KB) and our priorities of:

  1. organisational excellence;
  2. better regulation; and
  3. strong partnerships and engagement.

For the first time, the 2019-20 Regulatory Update Report(pdf 5MB) reports on the Housing Registrar’s performance against Key Performance Indicators. We will continue to provide these performance reports on an annual basis as part of our suite of recent transparency reforms and commitment to continuous improvement.

This report also provides an overview of key priorities and areas of focus for the Housing Registrar in 2020-2021.

The Regulatory Update Report is published separately to the Sector Performance Report 2018-19(pdf 4MB) which contains detailed analysis of sector performance for the financial year ended 30 June 2019.